Who we are
Liebherr Appliance Repair is an independent appliance service company specializing in the repair and maintenance of Liebherr refrigerators, freezers, wine cabinets, BioFresh and NoFrost systems, IceMaker units, and Monolith columns. Our office is located at 1200 Brickell Ave, Suite 400, Miami, FL 33131. We are not affiliated with, endorsed by, or sponsored by Liebherr-Hausgeräte GmbH.
Information we collect
We collect information that you voluntarily provide when you use our website, request a service appointment, or contact us. This may include:
- Your name, phone number, and email address
- Your service address and preferred appointment times
- Appliance details such as model number, serial number, and a description of the problem
- Payment information necessary to process service invoices
We may also automatically collect technical data such as your IP address, browser type, and pages visited through standard web server logs and cookies.
How we use your information
We use the information you provide to:
- Schedule and perform appliance repair services
- Communicate with you about your appointment, diagnosis, estimate, and completed repair
- Send follow-up communications related to your service (for example, warranty reminders or part arrival notifications)
- Improve our website and the quality of our services
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Information sharing
We may share your information only in the following circumstances:
- Service partners. If a repair requires a specialized sub-contractor or parts supplier, we may share relevant appliance and contact details to fulfill your service request.
- Legal requirements. We may disclose information if required by law, court order, or governmental regulation.
- Business transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data retention
We retain your service records, including appliance details, diagnosis notes, and invoices, for as long as necessary to support your repair history, honor warranties, and meet our business and legal record-keeping obligations. You may request deletion of your personal data at any time, subject to our legal retention requirements.
Cookies and tracking
Our website uses cookies — small text files stored on your device — to ensure the site functions correctly and to understand general usage patterns. We may use:
- Essential cookies required for site functionality such as form submissions and navigation
- Analytics cookies to understand which pages are visited and how users interact with the site
You can control or disable cookies through your browser settings. Disabling cookies may affect certain site features such as form pre-filling.
Your rights and choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of non-essential communications
To exercise any of these rights, contact us at [email protected] or call (305) 555-0142.
Security
We take reasonable administrative, technical, and physical measures to protect the personal information you provide. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
- Email: [email protected]
- Phone: (305) 555-0142
- Address: 1200 Brickell Ave, Suite 400, Miami, FL 33131